Patient Centered Design – How AI can be used to achieve better patient outcomes

“The creative use of technology, specifically AI, has opened new doors in creating sustainable services. AI presents a great opportunity to analyse massive quantities of behavioral data and provide inferences which can guide design and align evolving customer experience platforms.
In this presentation we will demonstrate, by following a patient centered design approach, how you can give people the information they need, when they need it and how they need it – creating a real connection and giving patients back control of their health. It is not a question of using AI to replace the human, but when in a patient’s journey to leverage AI to augment the human connection to make for the most effective patient outcome.”