Our schedule for the conference is still being finalised, but below is an outline of what to expect.
Day 1 – Thursday April 19th
08:45 Welcome Message
09:00 Keynote: Designing for Change, Driven by Purpose
The healthcare industry is in the midst of a great deal of disruption and change. We are trying to heal pain and improve care but we know that technology isn’t always the answer. How can we channel our empathy to better understand the health ecosystem and re-orient it to deliver meaningful change? Hear from Amy as she speak on how purpose driven design can provide us with a solution.
Founder, Chief Experience Officer, and Health Principal
10:15 Sponsor's Session
11:45 Health Wars: Rise of the Clinical UXer
In a galaxy not far away at all (you live in it after-all), billions of dollars are being wasted on new digital solutions that are not fit for purpose, in the hope of improving health provision for all. Many powerful people are oblivious to the wastage and believe all is well. There are funding cuts left, right and centre, as well as the wrong problems being solved with the wrong solutions.
A new breed of warrior is needed to fight the good fight, bridging the gap between the clinical and IT worlds. Enter the Clinical User Experience (UX) professional, or Clinical UXer for short.
During this talk, Dr Gyles Morrison will discuss his experiences of career transition for clinicians in to digital health, and the role that clinicians have on the future of global healthcare.
Dr Gyles Morrison
Clinical UX Specialist
Clinical UX Association
13:30 Launching a Healthcare Startup as an Insider
- Identifying and understanding the problem you want to solve
- Designing a minimum viable product and validating the solution
- Getting your first client
Dr Santhosh Cherian
Founder & UX Architect
14:15 Sailing into the wind: service redesign within Guy's & St. Thomas' NHS Foundation Trust
The NHS is under enormous pressure. A growing demand for services, an increasing number of long-term patients, acute care pushed to breaking point and a constant drive to find more efficient ways to work whilst optimising clinical outcomes and patient experience are all challenges faced by individual departments today.
Guy’s & St. Thomas’ NHS Foundation Trust is no different. Based in South London, but delivering a range of services nationally, it is one of the largest of its kind in Europe. So how can an organisation of this scale, with such a variety of constraints, even begin to deliver improved services for its patients?
Led by Martyn Evans, Head of Product at Unboxed, this case study will share the experiences and lessons taken directly from the frontline of NHS service transformation at work, including:
How mapping specific patient pathways within multiple services can identify common patterns and problems across the organisation
How to rapidly deliver transformational solutions despite the constraints of legacy IT and restrictive governance
How to get buy-in across the board from a diverse and change-weary set of stakeholders and fully involve them in the process
The vital role of user-centred design in the delivery of sustainable, cost-effective services within the NHS
This is an insightful look at service transformation in action within a key NHS trust. With skills and methods to take away and apply to your own organisation, this is one session you won’t want to miss.
Head of Product
15:15 Looking for the next big healthcare innovation? Focus on patient experience.
Dr Leo Poll
16:00 Panel Discussion: The role of UX in Healthcare Startups
Day 2 – Friday April 20th
08:45 Welcome Message
09:00 Keynote: How UX can unlock the secret of electronic patient records
Throughout the talk Dr Dave Pao will draw on established examples and theory from graphic design, visual analytics, information architecture and UX/UI design that have laid the foundation for a prototype interface that presents complex patient data rich in clinical context and functionality.
Dr Dave Pao
Consultant in Sexual Health
10:15 Human centered design for cognitive diversity
Sensory Design Consultant
11:00 The Power of Language in Healthcare
11:45 The Joys of Healthcare Data Visualisation
Business Process Manager – User Experience
13:30 Innovation in healthcare and why experience design is best placed to drive it
In this talk, Elisa will explore the true meaning of innovation in healthcare and compare and contrast innovation and the different forms it can take and how design thinking and user experience can support and drive innovative solutions.
14:15 Ergonomic design in Healthcare Settings
In a healthcare system, the ultimate design goal is to improve the safety, wellbeing and performance of staff and patients.
This presentation will give real examples to show how human factors and ergonomic methods can be used to address design challenges and provide solutions in a healthcare setting. It will suggest that UX design can be informed by traditional ergonomic methods and design process.
15:15 Surgical UX: designing for visualisation systems in surgery
16:00 Panel Discussion: Experience Design in Pharma
Interested in UXD Healthcare London 2018?
If you would like to be a part of the conference as a sponsor, please complete the form below, or send an email to email@example.com